Quotes from satisfied customers

Overview and scrutiny

‘I learned that scrutiny does not just mean looking for problems and uncovering dark secrets.’

‘I have a clear idea of what scrutiny committees are for and what part they should be playing in the Council.’

‘I found the policy development side of scrutiny most useful. We have not been doing this effectively. Also how many skills are needed to be effective. I don’t think anybody has truly understood the scrutiny role and this clarified it for me.’

‘The lecturer was well turned out, clearly an able and experienced communicator, who had a firm grasp of her discipline. She knew how to draw out we ‘old fogeys’, having patience with the foibles of ageing politicians.’

Effective Reading

‘It was encouraging to be able to measure progress during the day.’

Presentation Skills

‘The course was presented very effectively and by throwing us straight into a presentation (which I for one had great fears about) gave me the confidence to learn more throughout the day.’

‘Delivery excellent. Trainer assisted by building on individual’s confidence’

‘Well presented, relaxed and informative day.’

Chairing Skills

‘As a new councillor and chair of scrutiny I found the content very informative and not patronising. Plenty of opportunities to discuss items.’

Meetings and Minute Taking

‘Excellent day, very informative. Can’t wait for the next meeting to minute.’